Ratings & Links

Ease of Use3.033.033.033.033.03
Fairness1.481.481.481.481.48
Value for Money1.861.861.861.861.86
Overall1.911.911.911.911.91
mad-bid

MadBid.com Review

MadBid.com summary

You would have to have been living without a TV to not have heard of MadBid.com recently. They’ve been running a whole host of TV ads and after receiving a £4m investment from the co-founders of Skype – who can blame them? Regardless of the TV exposure, I’ll outline how their site operates and whether I recommend them to my readers.

Founded in 2008, MadBid have a massive market share in the penny auction category and are projected to reach a turnover in excess of £20 million by 2012! So in terms of size, these are the boys. But be warned, increased size means increased members, which means more competition for you!

MadBid.com review:

navigation/ease of use

MadBid’s site is easy to use, but then there aren’t that many functions available so it should be. Also, on their site it reads:

We created the MadBid website which means it’s unique and means that we can ensure a great user experience at all times
I’m pretty sure that many of the other companies can make similar claims too, but MadBid seem to make a big deal about it.

fairness

As with many of the auction sites I’ve reviewed, MadBid have jumped on the same ‘get out clause’ within their terms and conditions. Namely, if MadBid are unable to provide the item that you’ve won through a fault of theirs (or their delivery partners), they’ll offer you a refund and cancel the contract. BUT the refund offered is only for the purchase price, this is the amount that you’ve won the item for. So by their own figures, this amount is usually less than 10% of the item’s RRP. Here’s an extract from their T&C’s:

In the event that MadBid’s delivery partners are not able to deliver the item within a reasonable time, MadBid shall be entitled to offer the winning User a substitute item with comparable or better features, or to set aside the contract through recission and offer a refund of any payments received for the auction item.
For this reason, I can’t give MadBid particularly high score in the fairness category.

value for money

In terms of value for money, MadBid offer many promotions that allow you to get that little bit more for your cash. There is a sliding scale of bid packs you can buy and the more you spend the more you save. If you hang on for the promotional offers you can get other bonuses too. So generally, they aren’t bad in this area. However, it is worth noting that having won an item from them they’ll kindly add a shipping charge onto your final bill, which personally makes me feel disappointed after supposedly winning I think they should pay for the shipping. Perhaps this is just me being selfish but after all, they have just made a healthy profit from all of the bid charges paid during the item!

Best Auctions Sites verdict:

Overall MadBid are a pretty good option for penny auctions as they do offer the ‘security’ of a bigger company that will be around for a long time. But the fairness of their terms and conditions has let down the review and the added shipping charge is just the final downside that drops my rating.

MadBid.com are the obvious choice for penny auctions, thanks to their huge marketing budget and by all means use them, but I’d consider having a look around for an alternative. You might find something you prefer!

Check out this auction site at MadBid.com

40 Customer Reviews of “ MadBid.com ”

review by BestAuctionSites , August 16, 2010

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You’ve read my review on MadBid.com, now here’s my rating…

review by Dave G , September 14, 2010

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Gone off madbid recently, they dont seem to care about the customers anymore. Had a few prizes in the past but its all about the big players now.

review by Tricia , September 18, 2010

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I dont like madbid theres too many people playing on it so i never get a chance to win when ive only got a small budget. i like jackinabid as its not too busy yet

review by Suzzie French , September 20, 2010

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I like madbid, i dont know what everyones moaning about. When you join a huge site like madbid that has loads of players you should expect to pay a huge amount of money before you actually get a win. Join with this in mind and you wont be disappointed.

review by Smiffy , September 26, 2010

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Ive played on mad bid before but got fed up of the ‘professional’ players that always win. I prefer to play on flutteroo as theres not as many people on it.

review by andrew , September 27, 2010

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One big swizz!

review by Martin bedford , September 28, 2010

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What can i say, i’m a penny bid addict ;) I have spent far too much money on madbad, won quite a lot of prizes but not enough to say i’ve had my moneys worth! I’ve read alot of bad press about them lately and i agree theyre not quite as good as they used to be but i do think theyll come good again IF they sort a few issues out like clamping down on the people that make a living from abusing the auctions. Until this is sorted i’ll stick to the smaller sites that i can trust a little more.

review by kezza , September 29, 2010

is madbid a scam? i cant find any good (believable) reviews anywhere?

review by low bid freak , October 3, 2010

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I used to play on MadBid all the time, but its just so busy now that theres no chance of winning anything anymore so i’ve stopped playing there. Instead i play on smaller sites where the chance of winning is much better. I love to win ;)

review by lisa , October 3, 2010

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Madbid was the first auction site I joined (other than eBay) and I found I was quite satisfied with what they offered at the time but unfortunately I have to say I started to get put of with the regular players that kept spoiling my time playing on the auctions. I now tend to head towards the smaller less popular sites as I win more regularly on those. I must stress that Madbid didn’t do anything wrong to make me take my custom elsewhere, simply the big players.

review by pappap , October 11, 2010

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I think madbid is one big scam im afraid, i dont know the correct terms as im not a big player in the auction world (is it bots or pros) but these guys/machines simply suck your money dry. they let you think your in with a chance of winning so you spend loads. very unhappy!

review by daz , October 14, 2010

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I’ve heard from several winners of madbid that the prizes they send out are seconds/refurbished. Not as good as they make out to be.

review by 123456 , October 25, 2010

Just take a look at madbids own forum on their site to see how corrupt they are! Don’t trust them with a penny of your money, be warned!

review by astondude , January 20, 2011

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The clue’s in the name, you do need to be” mad” to” bid” on this frankly sick site.

review by biddershelp , January 30, 2011

Now I am sick of bully bidders winning all the Auctions. After months of research, study and bidding, I have come to the conclusion that there is no chance for newbie’s to win the big gadgets which they joined Madbid for. For weeks I saw same people bidding for a car from 9:00am to 2:30am every single day. As the bid timer is only 20 sec, this means they don’t and can’t get off their pc’s for weeks non stop, unbelievable. Furthermore no point even trying to bid on anything like that or any other amazing gadgets.

I think there should be a limit set for bidding or winning in a month and give others a chance of winning. The more members to the site the more the costs will go up and the less chance for beginners. My advice is only join if you have plenty of money to throw away and got plenty of time to stay on your pc. For most like me who don’t have both of these, its basically impossible to win and you will just waste all your bids and most importantly you‘re money. To avoid the “bidding war” people have started bidding another way known as “snipe” or “sniping”.

I wont be reading any replies on here so if you want further advice and want information on how to set it up please email me at biddershelp@hotmail.co.uk. As I am receiving plenty of emails at the moment I mite take time to reply but don’t worry I will reply to all. Please no time wasters.

review by fly , February 4, 2011

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they must be doing ok cos theyre the only auction site ive seen advertising on tv, too busy though dont think youve got much chance of a win with so much competition, dunno, might give them a try when ive got a bit of spare cash

review by SteveJW , February 24, 2011

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I don’t rate the site at all. I don’t understand how it is possible to win. I tried to win a certain item a number of times and failed. Either because the bid didn’t reach my auto-bid start price or because I work for a living I havent got time to watch the item for 4 hours.

Now I have no bids left. Have spent £27.99 and not won a thing. Customer services say they are there to help but do not reply to email queries.

So, Madbid has earned £27.99 for no outlay. The item sold for £7.78 so that means someone won the item for their payment but Madbid actually sold the item for nearly £220 (RRP £250 and Buy It Now £140).

I understood that if I failed to win anything then I would not have wasted my money as I would get the bids back the next day for trying again.

This is a rip-off site and I would recommend everyone stayed well away from the site!

review by kevin , May 6, 2011

Are u crazy u say that people bid from 9am to 2.30am dont be daft, it is bots that do this! What a scam

review by hk , July 29, 2011

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Its a good bidding site

review by jones , August 10, 2011

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Madbid.com, has taken me for a fool. After I have bid and won the product, it was never sent to me. Instead, each time I try login to their website I was told that my username and password does not existed. Please return my had earn money through paypal.

Thank You

Jones

review by jones , August 10, 2011

CORN MAN WEBSITE.

PLEASE DO NOT USE OR GO TO THIS SITE.

THEY ARE LYERS.

review by robert hutchinson , October 25, 2011

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i tried madbid did not like it, and tried to unsubscibe but it came up this this page is not valid ,so i phoned cutomer help line they told me i had to e-mail them they gave me a e-mail address that did not excist i phoned again, and they said they would do it over the phone, and they said it was done but i can still access my account.im 74 years old and did not need this hassle wish i had read the reviews first.

review by David Bann , November 5, 2011

Makes me laugh about this site, the 2 most popular auction sites in UK Madbid and Bidwiz is bottom 2. if you read the reviews here you must be a fool or have time to waste. As for the owner of this site – get your facts right before you review a site and be real!

review by Zeeshan , December 10, 2011

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1 bids costs 40p to 70/80p, my thousand bids were not enough and why wouldn’t they use fake bidders?yes, honesty and s**t. SAVE YOURSELF, DONT FUND THEIR ADVETISEMENTS ANY MORE

review by Anand76 , February 18, 2012

A clever scam , you will just loose the money, big scandel, don’t get in to this fake bidders

review by russ , May 14, 2012

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After mad bid claiming that when it lags it will restart to make it fair. Hmmmm well that never happened. Also after turning off auto the functions that renew your credits automatically when you get down to a few, Well hmmmmm that didn’t seem to work either. Funny that none of these faults where in the customers favour. All in all MAD BID IS A CON

review by Shaun Ray , August 29, 2012

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MADBID is a CON!! I went on paid £9.99 and started bidding. Got down to 00.00 then the word checking came up (by the way what is this?) during this time others bid and I lost as well as this 5 lots of £9.99 was debited from my account how is this when I only paid £9.99 CON CON CON STAY WELL AWAY!!!!!!!!!!!!

review by garfieed 98 , September 16, 2012

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This aution is a total farse.
It is one bit in the fair scale..0=bad 10=Great/cool
0-5 FOR MY EXPERIANCE.
I have played in the bidding part and either lost the item or just stopped myself from bidding, watching the timer tick down the description says its in auction for 5 sec, all I can say thank goodnes the time doesn’t count down like that in real time, this item was a INCERDIBLE 2 HOURS WHEN IT WAS ONLY MEANT TO BE 30 SECENDS.
IF I WERE ANY OF THE BIDDERS i WOULD STOP NOW AND PUT IT TOWARDS EBAY OR SIMILAR.
TERRIBLE, SHOULDN’T BE ALLOWED TO STRECT OUT 30 SECS TO 2 HOURS.

review by sunny , December 6, 2012

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this site is bull shit it scam dont buy credit from site

review by carol radcliffe , January 3, 2013

madbid.com what a rip off , im ashamed to say how much i lost, they kept recharging my account at 20 pound a time. through my ignorance i admit, i thought they would request my permission. they dont answer their calls or their helpline, i would advise anyone to stay away from this site. im waiting for karma for these bullshitters cos she allways calls back.

review by Joanne , April 26, 2013

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Penny auctions are a complete scam including madbid.com. Try unique bid auctions like BidGrid where you have a much better chance of winning xx

review by Fifibella , October 4, 2013

This company is a disgusting, legal theft machine. The rapid recharge option is stealthily applied upon the customers account upon opening and will ‘rapidly steal’ your money until you are the wiser. Their T&C’s are basically a way out for them to do whatever they want, including unauthorized theft of your credit card funds. It’s a low grade gambling site without the refund option if you are dissatisfied or want to close your account, even they will do that. Their customer service is appalling and they are only out for one thing to RAPIDLY STEAL YOUR MONEY. AVOID at all costs. I am surprised they are allowed to operate without anyone clamping down upon their highly unethical and surely illegal activities. Disgrace of a ‘company’, rotten to the core.

review by JB , October 17, 2013

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I completely agree with the review by Fifibella. They are a disgusting company. I am presently fighting to get my £87 earned discount re-instated after they emailed me on the 12th Oct saying it would expire in 3 days and when I went to buy something on the 14th Oct it had fallen to £19!
I have written and spoken to them and they refuse to re-instate. Their emails are misleading and lies. If I do not get this resolved soon I will go legal. STAY AWAY FROM USING THESE BA**ARDS!!!!!

review by Nick Cann , October 31, 2013

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Here’s exactly what I wrote to a guy called William from Madbids customer service team, only yesterday 30th October, as yet, I’ve had no reply and to be honest, I dont expect one either as the facts are indesputible but anyone considering using this site, please beware of everything I have said in this email to them.

Hello William,

You have just finished an auction this morning for an iMac 21.5″ 2.7GHz. I was stupid enough to fall for this site and buy “credits” to bid…….

On the basis I spent £49.99 on 500 credits with a bonus of 500 credits on top. That left me with 1000 credits to bid with. The strange thing is you don’t seem to give your discount based on the amount of credits but on the amount of paid for credits……

Having seen how this site works now over the last couple of days, you auctioned off the iMac computer with a winning bid of £549.71 which equates to 54,791 bids for that computer at a cost of 8 credits per bid. On the basis of the fact that I got 500 credits for £49.99, that makes 1 credit be worth 10p. A bid of 8 credits equates to each bid for that item being worth £0.80 per bid and 54,791 bids equates to the amount £43,832.80 for that iMac computer you were auctioning. Somewhere along the way, you must be doing fabulously well as a business……..

Far from giving anything away, you must be coining in the profits. The money you give back as discounts is what I the customer has spent with you and the discount I end up getting is off of an MRP or your own “made up” price which isn’t exactly a price that’s great either.

I am very tempted to sign up to facebook just to start making the point to people that this is not a site they should be spending money on and look at starting a facebook campaign against Madbid as being a complete rip off. The amount of satisfied happy customers is probably far outweighed by people who have seen through it for the scam it is. My only mistake was to have been foolish enough to have fallen for it myself and not seen the scam before I started but I like probably almost every other person that falls for it, read something I saw on the internet, written probably by someone you set up to do such a thing on your behalf although I understand you’d never admit it.

I’d very much appreciate a reply on this to tell me that what I am saying in my maths is wrong

Regards,
Nick Cann

PS. The discount you have applied to me for spending money on credits does only equate to what I spent for nothing or rather to have the “privilege” to take part in your auctions for the remotest chance to win something at a bargain price. I note that you don’t give any extra discount to cover the free bonus credits you give which actually would mean you’re giving the customers something. Please tell me that I am wrong….

review by Tony , November 15, 2013

LoL at you guys who know nothing about bots, spider bots, web crawlers, gaming bots RUN THE INTERNET!
I have just bought unlimited use of a bot, that I can use for anything from auto YouTube watching, Autoing Games to make money, or just simply sending out automated email spam.

THE TOYS ARE US AND WE DONT EVEN KNOW.

review by peter anderson , November 24, 2013

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RIP OFF

review by yeahiknow , November 30, 2013

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Make no bones about it, MadBid IS a scam site. It’s not “illegal” but it is a scam. DO *NOT* SIGN UP TO IT !!!

Scam 1 : You pay *just* for the privilege of bidding. That’s right, this aint ebay – you pay for every single bid you make!

Scam 2 : Even if you “win” an auction the credits you’ve previously purchased CANNOT be used to pay for the item. No… you have to pay for that separately from your bank account. Thus, the credits you buy are just for the ‘pleasure’ of bidding.

Scam 3 : As the ticker counts down on each bid, if it reaches 0, it then adds a few more seconds on the end whilst it is ‘Checking’. Obviously the scam is to let others bid as long as possible. Bear that in mind before getting too excited when you see the counter get to zero.

Scam 4 : There is no way to convert the credits back to cash and get it back into your real back account. This is why the start-up credits are £27, because they *know* most people will realise the site is a scam pretty quickly and try to back out, and they want their pound of flesh before you leave!

All in all, I’m astonished that anybody uses MadBid at all and that people wander in stupidly (like I did) thinking that MadBid were offering consumers a genuine deal. They are not. Do not buy into the flash of it all, the site is a gambling site for idiots.

I suspect this site has very few long term subscribers, only those with gambling/intelligence issues would use MadBid for anything longer than one session.

If you’ve managed to read this far, I suspect you will not be one of them…

Ease of use 3, Fairness ZERO, Value for money ZERO, Overall ZERO. Do not use MadBid, it is a scam.

review by yo90 , April 24, 2014

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I am sad to admit that I fell for the madbid scam. Since bids cover the cost of an item, it made sense to me that one should have a chance of winning an item. Alas, with the product I intended to bid for ensuring over 16 times in profit for the madbid company, I decided to invest all my bids in this one particular item. By that stage I had realised that I had made a huge mistake when I paid their 28GBP fee to join up and have obtain credits.

I worked out online, that a further scam employed by madbid is an automatic “rapid recharge” facility, which would have charged me 40GBP the instant my credits would go lower than at least 80 bid tokens. I switched off rapid recharge and continued to use up the (useless) bid tokens for what worth they are without fearing that madbid would charge me even more!

I used up around 450 bids on an item worth 700GBP, that was already around 55GBP. This means that madbid had so far earned from users disposing 55,000 bids in the item. The item, a Canon camera required 4 bid tokens to be used up for 1 bid. I disposed 112 bids in the item before it ran out. Several times, my computer screen read “checking” after my bid went past 0. Several times the auction continued on regardless. I also used the secret bid for 30 bid tokens to give myself the best possible chance of winning (although I knew I would not win).

The outcome: the 3 ONLY bidders continued bidding. The auction never closed. I had one (now useless-useless) single bid token left.

The site is in my opinion illegal. They provide no consumer service, mislead the public into thinking that they are providing a service (shopping) – then appropriate their money and leave them with nothing. The site could only construe itself as providing a service if it did not claim that it is a “fun” shopping alternative. No one shops there. People are unknowingly mugged on that site. This site has no auctioneer running it. It has a pickpocket who used to work for Goldman Sachs.

I pity anyone that lost money on this scam. I am studying law and have my exams in the coming days, but when I am finished I will complain to the Office of Fair Trading.

You can complain too if you have been affected:
http://www.adviceguide.org.uk/england/consumer_e/consumer_protection_for_the_consumer_e/protection_trading_standards_e/reporting_a_problem_to_trading_standards.htm

review by T C , June 2, 2014

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AS EVERY ONE HAS SAID ITS A SCAM ITS A CON ITS LEGAL ROBBERY DON’T WAST YOUR HARD EARNED CASH ON THIS SITE YOU WILL REGRET IT

review by ross howard , June 4, 2014

i think it is disgusting how they can put this ‘rapid charge’ on, i have read now the terms and conditions (i know all being late) however i think it is morally wrong as I am going to be charged now just short of £100 ‘for ideally nothing credits to bid’….. i have contacted my bank halifax and the charges are pending – however they cannot do anything their end. it is morally wrong as whenever you buy something it asks for your account details details – so how can they charge you £24.99 at a time and not ask you for card details…. to me sounds fraudulent….
i hopefully being wise and the payments pending i have transferred all my money to another account but checked no direct debits are due. will leave it and check in a few days time. at the moment my account that they hold details on has no money so ideally this should ‘bounce back’ as unpaid? i hope this is the case….. wish me luck!!

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